The issue has been resolved and all services are working fine now. We sincerely apologize for the inconvenience caused. Our incident team will perform a root cause analysis, identify and take preventive actions to avoid similiar issue in the future.
Posted Oct 13, 2023 - 13:09 CEST
Monitoring
The issue with some Android devices and version 3.3.3 has been resolved and a fix has been implemented in new version 3.3.4. We are monitoring the situation.
Posted Oct 13, 2023 - 13:06 CEST
Investigating
The issue with some Android devices and version 3.3.3 has been resolved and a fix has been implemented in new version 3.3.4. We are monitoring the situation.
Posted Oct 13, 2023 - 13:06 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 13, 2023 - 13:00 CEST
Investigating
We are currently investigating an issue affecting some Android users with new version 3.3.3 on certain mobile device manufacturers, in combination with certain alarm configurations.
Posted Oct 13, 2023 - 10:05 CEST
This incident affected: Cosafe Mobile Application.