The issue was caused by a temporary peak in memory data usage, which resulted in slower processing times and some delays in service. The capacity has been upgraded.
Posted Jan 09, 2023 - 12:59 CET
Resolved
The issue with degraded performance has been resolved.
Posted Jan 09, 2023 - 12:58 CET
Update
We are continuing to monitor for any further issues.
Posted Jan 09, 2023 - 10:12 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 09, 2023 - 10:12 CET
Identified
The issue has been identified and fixed. The issue was caused by a temporary peak in memory data usage, which resulted in slower processing times and some delays in service.
Posted Jan 09, 2023 - 10:10 CET
Investigating
We are currently investigating this issue.
Posted Jan 09, 2023 - 09:41 CET
This incident affected: Cosafe Mobile Application, Cosafe Web Application, and Cosafe Admin Panel.